Be sure to follow us on Instagram & Facebook for info on upcoming sales.
Be sure to follow us on Instagram & Facebook for info on upcoming sales.

 

 I made a mistake on my order related to monogram order

In most cases, items with personalized content is non-refundable. If the matter is our fault, we most certainly will fix the issue. Just email us at emily@thepolkadotpoodle.com

 

 

Turn-around Times

Most item descriptions list the amount of time it requires to complete your order. These times are pretty accurate and often times done before the estimated deadline. Once the product has left our shop to be shipped, it's out of our hands how long the postal system gets the item to you.

 

 

Do you do custom work?

YES...if time allows we have an allotted number of customized order spots available each month. Depending on the time of year will determine if custom orders can be done. Just send us a message or email us at emily@thepolkadotpoodle.com

 

What if the wrong address for shipping needs changing?

Most of the time if you catch your mistake prior to the order shipping we can change the address. Feel free to message or email us at emily@thepolkadotpoodle.com